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Lucas Deal

Doing the math on healthcare

Signed into law on March 23, 2010, the United States’ Patient Protection and Affordable Care Act (PPACA) is one of the most expansive pieces of healthcare legislation in American history. Commonly known as ...

Economic Update, May 16, 2013

•  The ratio of inventories to sales throughout the U.S. economy ticked up slightly to 1.29 on a seasonally adjusted basis in March from 1.28 in February as inventories remained virtually unchanged ...

Improving your service response times

Every dealer wants to earn its customers’ trust. But trust isn’t simply given; it is earned through quality work. In a service department, one way to earn a customer’s trust is by being ...

Economic Update, May 9, 2013

•  For-hire trucking companies added 11,700 payroll jobs during April — the most in a month since February 2012, according to the preliminary figures from the Bureau of Labor Statistics. The entire ...

Improving your internal communication

You know strong communication channels are necessary for dealing with your customers. But if you’ve ever had to chase down an employee at closing time for info about a customer parts order or ...

Economic Update, May 2, 2013

•  Growth in the manufacturing sector slowed to a crawl in April as the Institute for Supply Management’s closely watched composite index – known as the PMI – dropped 0.6-point to 50.7 ...

Transmissions in transition

It’s no secret truck drivers like shifting gears. There are songs about the enjoyment one can get from shifting gears on the open road. But just because drivers like stepping on a clutch ...

Economic Update, April 25, 2013

•   For-hire truck tonnage rose 0.9 percent on a seasonally adjusted basis in March from February, according to the American Trucking Associations’ index. Truck tonnage has now increased in four of the ...

One benefit of the information age

Remember when we saved everything we did on a computer to an external hard disk? It might seem like ages ago, but it really hasn’t been that long. I can remember using hard ...

Procede Software releases Excede Data Insight program

Procede Software has created a new business intelligence tool for the dealer industry called Excede Data Insight. Designed to record, track and analyze the operations within a dealership, the tool can track anything, ...

Creating workplace health programs

If you want the best out of your employees, you need them 100 percent healthy. We all know how frustrating it is to try and work when sick or injured, but being ...

Economic Update, April 18, 2013

• The inventories-to-sales ratio for total U.S. businesses was 1.28 on a seasonally adjusted basis, down slightly from 1.29 in January, according to initial estimates. In a bit of good news for ...

Conducting a brake inspection

All trucking components wear over time. How fast or slow a component wears will vary on its application, but eventually everything starts to wear down. That’s why it’s so important for fleets and ...

Economic Update, April 11, 2013

•  Payroll employment in for-hire trucking fell in March by 6,900 jobs — the largest number of jobs lost in one month in four years, according to preliminary estimates released by the ...
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