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Lucas Deal

WABCO invests in North American manufacturing

WABCO is making itself at home in the United States. The company announced last week at the Mid-America Trucking Show (MATS) that it plans to invest $17 million into a state-of-the-art manufacturing facility ...

Truck Centers, Inc. tech nabs Redline ‘Rock Star’ award

Redline Detection has named Rob McNees of Truck Centers, Inc. (TCI) as the winner of its 2015 Redline Rock Star Performance Award. McNees, a top tier ASE Master Certified heavy-duty truck technician, has ...

New Yokohama plant nearing completion

Yokohama Tire Manufacturing Mississippi announces its new commercial tire plant in West Point, Miss., is nearing completion. The roughly one-million-square-foot factory is on target to begin production in October 2015, with many of ...

Bendix boosts Wingman collision avoidance product line

Bendix Wingman Fusion, a groundbreaking integration of advanced safety technologies, is now available from Bendix Commercial Vehicle Systems LLC. Bendix unveiled the next-generation safety system this week at the Mid-America Trucking Show in ...

Truck Master Warranty celebrates first anniversary

This April will mark one year in business for Truck Master Warranty. Truck Master Warranty was established in 2014 to serve the needs of the pre-owned heavy-duty truck market. The company offers 1-, 2-, ...

Deciding who can authorize repair work

The concept of authorization snagged conversation during the S.16 study group Service Event Data Transparency task force meeting at the Technology & Maintenance Council (TMC) Annual Meeting in Nashville last month. In the ...

Peterbilt debuting 567 with all-wheel drive

Peterbilt Motors Company announces its Model 567 will soon include an all-wheel drive option to aid vehicle owners at tougher jobsites and more extreme terrains. “The Model 567 was engineered to be a ...

Don’t fear spam when reaching out to customers via email

Remember when Spam was just a canned meat product? It seems so long ago. Over the past 15 years, spam, or spamming, has entered everyone’s vocabulary as a way to describe unsolicited and ...

Prioritizing repair shop workload

Two trucks show up at your gate at 8 a.m. One truck belongs to an owner-operator, who says he needs a two-hour repair. The other is a driver for a large local ...

Building a customer loyalty program

The heavy-duty trucking industry prides itself on relationships. Relationships between suppliers and distributors. Between distributors and end users. Between suppliers and OEMs. Even between competing OEMs. It’s an industry where loyalty is earned, ...

Beefing up the core(s) of your business

Are cores a part of your core business? If they are, you know how valuable they can be. And for those of you who don’t, the Technology & Maintenance Council (TMC) wants to ...

How do you build a customer loyalty program?

Creating a customer loyalty program requires research, development and, most of all, patience. A loyalty program isn’t built in a day. For a business looking to build a loyalty program, Marx says it’s ...

Why would you want a customer loyalty program?

Customer loyalty programs are great resources because they help tether customers to a business, says Tom Marx, president and CEO at The Marx Group. Good businesses have loyal customers. Loyalty programs reward those ...

GALLERY – TMC’s trade show concludes

The 2015 Technology & Maintenance Council (TMC) Annual Meeting's trade show exhibition concluded Wednesday with a three-hour viewing period. Wednesday also was one of the busiest educational days at TMC, with five study group ...
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