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Lucas Deal

Critical event recording: Dos and Don’ts

Nobody wants a customer conflict, but they happen. To all of us. And when they do, things can get ugly. Fast. The September issue of Truck Parts & Service will cover these events in ...

Volvo, Telogis announce fleet management service partnership

Volvo Trucks announces it is complementing its Remote Diagnostics connected vehicle platform with the introduction of fleet management services provided by Telogis, a leading provider of cloud-based location intelligence software. The announcement was ...

Dates announced for “Selling for Success” training courses

Dates for the Used Truck Association’s “Selling for Success” seminars have been announced for the coming months. Selling for Success is all about sales — how to sell used and new trucks in any ...

Fifth wheel service can add a new dimension to your service department

While it’s true some heavy-duty components require more attention than others, it’s doubtful any component has more responsibility while receiving less attention than the fifth wheel. As the main coupling device between a ...

Changes to the 2014 new truck lineup

The heavy-duty new truck market is constantly evolving. Building the perfect truck is a never ending battle, and OEMs are active in searching for the right spec’ing and design combinations to maximize ...

New ‘certified’ truck warranty program

Truck Master Warranty (TMW) has entered the commercial vehicle dealer market with its new Certified 90-day limited warranty program. According to TMW, its Certified warranty is intended to offer dealers and their customers ...

Aging fleet bringing new business to body shops

Have you ever considered building a body shop? If you haven’t, now might be the time. Adding body shop capabilities to an existing repair facility allows heavy- duty service providers to capitalize on an ...

Building your perfect landing page

Bringing visitors to your website is great, but if you also want them to stay, you need top-flight landing pages.

Registration open for more ADP PROFIT clinics

KEA Advisors says registration has opened for three ADP PROFIT clinics set for July in Philadelphia. This summer’s clinics include Parts I (July 15-16), Service I (July 17-18) and Accounting/DOC (July 15-17). According to ...

Brand recognition key when selling value line product

Over the last decade, OEMs nationwide have invested significant time and resources promoting and expanding their all-makes value line product offerings. Spurred by an aging vehicle population, the manufacturers identified the aftermarket as ...

Last chance to register for ADP dealer clinics

Now is your last chance to register for ADP Truck’s lease and rental PROFIT clinic set for next month in Chicago. The leasing and rental clinic will be held June 10-11. The clinic ...

More thoughts on Succession Planning

This is Part II of Successful Dealer’s two-part discussion with KEA Advisors and CliftonLarsonAllen on dealer succession planning. For Part I, CLICK HERE. How should a successor be trained to take over a ...

An in-depth look at succession planning

Hard as it may be to hear, you can’t run your business forever. At some point there will be a time where you’ll want (or need) to step aside, and when that ...

Is your dealership ready for Obamacare?

Not quite a year ago we reported in Successful Dealer that the deadline for employers to offer healthcare under the Affordable Care Act (Obamacare) had been postponed to 2015. Welcome news at the ...
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Registration now open for CVOC

Rush Enterprises quarterly income soars

M&K Truck Centers breaks ground on new location

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Caterpillar engine lawsuits consolidated, new suits continue to be filed

Successful Dealer Award finalist: Truck Centers, Inc.

River States Truck and Trailer hosts Truck Beauty Contest

Successful Dealer Award

Click here to read about the award and see the nominees for this year's award.