April 10, 2014
The 7.5-acre full-service dealership offers 18 truck bays staffed by 16 technicians, two of which are Volvo master technicians. The new location also houses more than $1 million in parts inventory in the 13,000 square-foot parts warehouse.
“Tremendous dealer engagement and investments, like the new Bruckner’s Truck Sales facility in Albuquerque, contribute greatly to the overall Volvo ownership experience,” says Göran Nyberg, president, Volvo Trucks North American Sales & Marketing. “The strength of our dealer network is essential for supporting customers and plays a vital role in maximizing uptime through our Remote Diagnosticsconnected vehicle platform.”
Volvo says its North American truck dealers have invested $370 million since 2010, including more than 50 new facilities or significant renovations and more than 25 planned or underway. The investments have resulted in a 50 percent increase in technicians, including more than a 150 percent increase in Volvo master technicians.
Now, more than 25 percent of Volvo technicians are certified master technicians. Service bay capacity has increased 34 percent, while parts inventory has increased 37 percent, and the number of parts department employees has increased 68 percent.