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Carolina Idealease wins award

Successful Dealer Staff October 3, 2013

Idealease, Inc. has awarded Carolina Idealease locations in Columbia and Charleston, South Carolina with the Idealgold award for 2013.

“Our Idealgold honorees demonstrate a relentless dedication to expertise, responsiveness, and stability that contribute to operating excellence and customer service,” says Lance Bertram, senior vice president, sales, marketing and distribution for Idealease, Inc. “This prestigious award is the highest honor an Idealease operation can receive. It’s all about having the capabilities to serve our customers and our customers’ customers. This year, 70 Idealease locations met these demanding standards.”

The Idealgold award program was established 15 years ago to honor the Idealease locations that achieve the highest levels of performance in 12 key areas including: professional leadership, customer service, marketing, facilities, dedicated service bays, employee training, and customer safety and compliance education, the company says.

“We dedicate our Idealgold awards to our Carolina Idealease employees and our loyal customers who hold us to the highest standards of professionalism and service,” says Richard Ryan, Idealease principal, Carolina Idealease. “We also celebrate our employees, Forrest Byrd, account manager, Tommy Mellette, service manager, and Kim Vazquez, general manager, for earning the Idealease President’s Club award, the highest achievement award given to lease, rental, service and management professionals.”

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