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Cummins creates QuickService mobile app

Cummins has released a free QuickServe Online (QSOL) mobile app for Apple iOS devices. The QSOL mobile app provides easy, on- the-go access to Cummins part options, parts catalogs and engine dataplate information ...

Peterbilt makes medium-duty spec’ing changes

Peterbilt Motors Company says its  new medium-duty Model 220 can now be spec’d with a clear frame rail package that provides up to 10 in. of additional frame rail space (versus the ...

Border International adds new trailer location

El Paso, Texas-based Border International Trucks and Trailer has expanded into Tucson, Ariz. with a Great Dane parts and service location that also offers used trailer sales. Although not an OEM truck dealer, Border ...

Kenworth adds anti-theft to T680, T880

Kenworth is now offering a new optional anti-theft system for its T680 and T880 models. The system integrates the engine and the Kenworth Driver Performance Center and provides operators with essential data on ...

Four steps to customer conflict resolution

Step 1: Listen You can’t do anything to address a customer complaint until you know exactly why they’re mad, says Chas Voyles, regional manager of fleet services at Navistar, and chairman of the ...

Utility releases video showcasing new trailers

Utility Trailer Manufacturing Company has released a new video showcasing the company’s flatbed and curtainsided trailer models. Available by clicking the photo to the right, the new video features information on the components ...

CliftonLarsonAllen to hold educational ACA webinar

CliftonLarsonAllen will hold a free, educational webinar for dealers on the Affordable Care Act from 2-3 p.m. CST on Wednesday, Nov. 5, 2014. “Since the Patient Protection and Affordable Care Act of 2010 ...

Kenworth adds new options to cabover models

Kenworth has added several new options to its K270 and K370 medium duty cabover models. The Kenworth K270 Class 6 model now is available for order with 19.5-inch tires and wheels. Bridgestone 19.5-inch ...

CIT Group awarded by Illinois Trucking Association

CIT Group, Inc. was awarded the Illinois Trucking Association’s Allied Member of the Year during the Illinois Trucking Association’s 5th Annual Meeting. The award is presented by the Illinois Trucking Association each year to an ...

Meritor will offer new axle ratios next year for downsped engines

Meritor says it will launch a portfolio of products to support trucking industry demand for fuel economy through downspeeding of engines next year. Meritor says it plans to offer a 2.28 ratio on its ...

Record keeping key to surviving customer complaints

Few scenarios are more stressful to a service department than a customer complaint.They appear out of nowhere and can turn your entire operation upside down. Recording your actions during a critical event (like ...

Ox Bodies hires Pennington

Ox Bodies, Inc., manufacturer has hired James Pennington as an industrial engineer. “The Industrial Engineer position is newly created for the Ox Bodies team, and we are very excited to have James on ...

Maudlin International provides football hauler to alma mater

Alumni support their schools in many different ways, but showing up on game day and making an occasional donation wasn’t good enough for Mike Maudlin and Darren Cunningham – two University of ...

GALLERY: Bendix showcases remanufacturing investment

Bendix has jumped on the green wave. Earlier this year the company invested more than $3.2 million into its remanufacturing operations in Huntington, Ind., and as the calendar year comes to a close, ...
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