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Operations

Technology And The Hiring Process

Software can help make the hiring process more efficient. By Denise L. Rondini, Executive Editor drondini@randallreilly.com As business continues to grow, dealers will likely be adding staff. However, many dealers are not currently in a ...

Evaluating Your Business System

Make sure you are getting the best value for your money. By Denise L. Rondini, drondini@randallreilly.com It would nearly impossible to run your dealership without your dealership management system. But having a DMS that ...

Receivables Funding Can Add Cash, Eliminate Headaches

Outsourcing may be a good option for your dealership. By Denise L. Rondini, executive editor In order to be in business, you have to extend credit to customers, and on average customers take 45 ...

Expense Planning Made Easy

Developing an expense map can help you get a handle on where your money is being spent. By Denise L. Rondini, Executive Editor Every year when you set your budget you are making conscious ...

Recognizing & Rewarding Younger Employees

Finding ways to recognize success can keep employees at your dealership. By Denise L. Rondini, Executive Editor Truck dealers know that in order for their businesses to continue to grow, they must attract young ...

Protecting Your Dealership From Fire Hazards

Identifying potential hazards and having a plan in place will help your business survive. By Denise L. Rondini, Executive Editor A fire at your dealership could not only be disruptive, it could put you ...

Capturing Impulse Sales

You need to display the right parts in the right way to be successful. By Denise L. Rondini, Executive Editor At one time or another, we’ve all left a store with something that wasn’t ...

When OSHA Comes Knocking

Being prepared can help you survive an inspection. By Denise L. Rondini, Executive Editor Regulatory interference is a fact of life in most businesses. Truck dealerships are no exception. Perhaps no agency makes dealers ...

Optimizing Your Parts Delivery Vehicles

There are several factors to consider when choosing a parts delivery vehicle. By Denise L. Rondini, Executive Editor When you think about it, your delivery fleet is no different than a parcel delivery truck. ...

Automate Your EHS Processes

Technology can help you reduce risks and be in compliance. By Denise L. Rondini, Executive Editor You want your dealership to be a safe place to work and you want to make sure you ...

Streamlining Your Warranty Process

Information gathering at the beginning of the repair and attention to detail throughout the process can take the bumps out of warranty claims. By Denise L. Rondini, Executive Editor On the surface, the warranty ...

Technology Speeds The F&I Process

It is becoming more critical to provide customers with financing information early in the sales process and at their location. By Denise L. Rondini The order boards are getting stronger and more dealers are ...

Tips For A Smoother Credit And Collections Process

Proper credit and collection polices and procedures are necessary to make sure you get paid for what you sell By Denise L. Rondini, Editorial Director Most dealers have seen an upswing in new vehicle ...

Using Social Media As a Branding Tool

There is no escaping the explosion of new ways for people to communicate with each other. It may be time for your dealership to start looking at alternative ways to get its ...
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