July 25, 2013
The event was attended by more than 400 customers, suppliers and employees. Bob Stephens, mayor of Springfield, Rob Dixon, president of the Springfield Area Chamber of Commerce and a representative from the Springfield Business Development Corp., assisted Richard Sweebe, Diamond Companies president and CEO in the ribbon cutting ceremony.
The new dealership has many key features that will improve efficiency, vehicle uptime and the customer experience, Diamond says, among them: 15 drive-thru service bays and a fully enclosed CNG/LNG bay to work on natural gas vehicles, a full length drive through wash bay, dedicated Accelerated Service bays, a DPF cleaning machine, more than 20,000 sq. ft. of parts storage and a comfortable drivers’ lounge with flat screen TV, wireless internet access and free Wi-Fi.
Diamond International also believes in protecting the environment and has built in environmentally-friendly features including a heating system utilizing recycled waste oil, energy saving lighting systems, and the latest in energy efficient insulation and window products, the company says. The location is open seven days a week.
“Diamond International strives to deliver ‘a higher standard of value’ at every transaction level,” Sweebe says. “Our new facility is part of more than $18 million dollars invested in new and completely renovated Diamond Companies dealership locations in the past four years. The Diamond Companies network offers the most responsive, highest quality service in the markets we serve — and that’s my definition of a higher standard of value.”
“We are proud to have the largest and most functional commercial truck dealership in Southwest Missouri,” says Steve Cook, vice president and general manager. “Our customers and our employees are thrilled with the new dealership. With Accelerated Service and our LEAN operating philosophy, we are able to put customers back on the road in their fully repaired vehicle much faster than the competition.”