February 9, 2013
“Our plan for 2013 is to add dealer points in at least 12 priority markets and to continue to grow our dealer network in order to service our customer base and maintain our high level of customer service,” says Debbie Morello, Manager, Dealer Operations for Hino Trucks. “These additions will provide us dealer points strategically placed across the United States, in areas of high volume medium duty truck population, as well as the ability to service our growing customer base in the smaller markets.”
The dealership boom – along with the addition of the its new COE diesel and diesel-electric product line – has propelled Hino to become America’s fastest growing medium duty truck company.
Hino Trucks was recently ranked “Highest in Customer Satisfaction Among Conventional Medium Duty Trucks” by J.D. Power and Associates in the Medium-Duty truck Customer Satisfaction Study for a third consecutive year. Six factors comprise the service index: service facility; service quality; service advisor; service initiation; service delivery; and service price.