X

Mack consolidating support groups at Volvo N.C. campus

Jason Cannon August 16, 2013

Mack Trucks’ customer support and dealer support groups will move into a new consolidated location late next year adjacent to the Volvo Group Americas Greensboro, N.C. campus.

This move will bring these teams into one place where Mack says they will be able to more easily pool resources and better serve customers and Mack dealers.

Occupants of the new Uptime Center will include Mack OneCall, the Remote Diagnostics support team, after-hours dealer support and the dealer operations team. By bringing these services under one roof, Mack says its goal is to reduce overhead costs while providing an improved level of support for our dealer network.

Poll

Have truck sales the first 3 months of 2014 changed your expectations for year-end sales?

Latest

Study: Transmission preferences emerging in used truck market

Lorimer retires from IPD

Technology leads discussion at NationaLease meeting

Popular

Bruckner’s Truck Sales opens new dealership

Technician pay varies by location, segment

Volvo truck plant adding jobs