February 27, 2013
The NTDA and KEA Advisors have joined together to offer a trio of educational workshops.
The first workshop, Sales Manager, will be held May 9-10 in Indianapolis and will be taught by KEA’s Allen Phibbs.
NTDA says the workshop is designed for top-level dealership and sales departmental leaders to understand key concepts in measuring and improving operations performance and financial results. The workshop will provide participants the ability to effectively interpret data from financial reports, analyze operational information, and make sound business decisions impacting performance drivers to improve the financial results of their sales department, NTDA says.
The second workshop, Excellence in Parts Department Operations, will be held Sept. 9-10, 2013 and will be taught by Keith Ely.
NTDA says the seminar is designed for top-level dealership and departmental leaders to understand key concepts for increasing economic profit performance in the parts and service departments. Participants will have the ability to effectively interpret data from financial reports, analyze operational information, and make sound business decisions impacting profit drivers to improve profit of their parts and service departments, NTDA says. This course also will enable upper level managers to get their hands around a single department in just two days.
The third workshop, Excellence in Service Department Operations, will be held Nov. 4-5, 2013 and will be taught by Mark Martincic.
NTDA says the course will teach how to calculate gross profit return on sales, and operating profit return on gross and sales and compare to profiles to determine if the service department is retaining proper percentages. The workshop also will explain why Work in Progress increases and decreases, and why it is important for the (WIP) balance at month end to agree with the balance in the open Repair Order report, NTDA says. The course also will teach participants how how to calculate hours produced in the shop per day and recognize the impact on technician efficiency, shop productivity, and technician proficiency, NTDA says.
To register, contact Gwen Bowen, NTDA executive director, at 800-800-4552, 810-229-5960, or at firstname.lastname@example.org.