Sales managers key to sales staff success
Arrow’s sales staff undergoes in-house training and the company offers e-learning via its Intranet.
After a probationary period, sales staff are sent to Arrow headquarters in Kansas City for training and networking with other Arrow sales team members and also spend one week training in service shops.
Cluck says new hires are required to complete the initial training, but there no requirements once they get on their feet.
“For the good salesmen, you don’t have to require it,” he says. “They know the value of it.”