TEC Equipment named Successful Dealer

Jason Cannon August 21, 2013

He launched his dealership career in 1976 in Portland, founding TEC Equipment, a used truck dealership.  Today, Thompson serves as president and CEO of TEC Equipment the ninth largest private company in Oregon.

TEC also is the largest truck dealership group in the west, with Mack, Volvo, GMC, Hino and Isuzu Truck partnerships throughout Washington, Oregon, California and Nevada.

In addition to its dealership business, TEC operates a finance company, insurance brokerage, fuel sales and more than 770 truck leasing and rental businesses. TEC has won each of their manufacturers Dealer of the Year awards, and was honored by  the American Truck Dealers with the industry’s highest award, North America Dealer of the Year, for all U.S. and Canadian dealers and manufacturers for 2007.

Through all its successes, TEC has taken the communities it calls home along for the ride.

All TEC branches are actively involved in supporting their local law enforcement and fire departments, along with their school systems.

TEC’s La Mirada, Calif. location recently donated products for training and recruiting efforts promoting the local Universal Technical Institute.

The company sponsors several youth sports programs for employees and customers.

Recently, La Mirada employees and their families (more than 300 people) attended a Los Angeles Dodgers baseball game to raise funds for a family whose 4-year-old daughter is battling Leukemia, raising more than $12,000.

As the industry continues to change and evolve, TEC keeps its customers up to speed by scheduling “vendor nights,” offering professional training for customers who often earn a certification for attending the event.

“The purpose is to promote the products and showcase the facilities by hosting these events on-site,” Thompson says.

TEC also offers some of their maintenance shop expertise to customers who have questions and would like additional training.

“The goal is to provide exceptional customer support, especially for the first-time fleet buyers,” Thompson says. “The hands-on training by product experts is key in maximizing fuel economy and avoiding potential product issues. We strongly believe this training provides a value-added benefit that sets TEC apart.”

In order to keep staff up to speed, TEC service advisors complete in-house training and technicians have financial incentives to continually hone their skills.

View this article on one page


Do you actively capture and use customer data?


Daimler truck revenue flat, profits jump

Inland Kenworth moves to new site in Albuquerque

Allstate Peterbilt South Dakota dealership lost in fire


Caterpillar engine lawsuits consolidated, new suits continue to be filed

Successful Dealer Award finalist: Truck Centers, Inc.

Volvo truck boss says growth in truck market emerging

Successful Dealer Award

Click here to read about the award and see the nominees for this year's award.